FAQ: Bag Lady Vinyl Art Toy - by Shawn Coss - I Am NOT Broken!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Do I need to create a BackerKit account to fill out my survey?

No, backers can typically access their survey via a personalized email link.

Last updated: December 12, 2025 10:08

When can I expect to receive my reward?

Estimated time of shipment will be July 2026, when manufacturing is complete and items are received in our US warehouse for distribution.

Last updated: December 12, 2025 10:08

When will shipping and tax be charged?

Shipping charges and fees will be collected at the time of shipment (around July 2026), to ensure accurate, current rates.

Last updated: December 12, 2025 10:08

When will I be charged for my Pre-Orders?

We will be locking orders and charging Credit Cards as soon as everyone has had sufficient time to fill out the survey. We estimate to charge cards closer to end of the year. (Approx Dec 31, 2025)

Last updated: December 12, 2025 10:07

"How do I update my shipping address/payment details

Backers can update this information through their survey link before the addresses are “locked” for fulfillment.

Last updated: December 07, 2025 11:17

Can I just straight Pre-Order if I missed the Campaign?

YES! That’s what Backerkit is for! Feel free to Pre-Order anything that you want.

Last updated: December 12, 2025 10:06

Do you ship worldwide, and how are import fees handled?

Yes, we ship worldwide, and please note that international backers are responsible for any applicable taxes or import fees.

Last updated: December 07, 2025 11:19

How do you order the "Fuck your judgement" head and arm for this Figurine?

That was actually a stretch goal to unlock, which unfortunately wasn’t achieved, so we are not offering those additional items at this time. Hopefully we will be able to make these available in the future, but it is not available for pre-order at the moment.

Last updated: December 10, 2025 06:23

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Lock Order Date: April 2026

Current Estimated Shipping Date: July 2026

All rewards should be shipped by July 2026

Last Updated At: 12/07/25
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

By completing this BackerKit survey, you agree to the following terms:

Survey Deadline

All backers must complete their surveys no later than February 1, 2026 to ensure accurate production counts and shipping preparation.

Order Lock Date

All selections, add-ons, shipping information, and pledge details will be locked on April 1, 2026.
After this date, no changes, cancellations, or refunds can be made.

Refunds & Cancellations

Refunds are available only until April 1, 2026.
After orders are locked, all sales are considered final.

Product Variations

Please note that final products may vary slightly from the images, prototypes, or renders shown during the Kickstarter campaign or in marketing materials. Minor adjustments may occur during manufacturing to improve quality, safety, or production efficiency.

Shipping & Fulfillment

Shipping fees will be collected through BackerKit. Backers are responsible for providing accurate shipping information. Any reshipment due to incorrect addresses may incur additional fees.

By Completing the Survey

You acknowledge that you have read and agree to these Terms & Conditions and understand the timelines and policies regarding changes, refunds, and fulfillment.

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